Guest and Tenant Records for PGs
Guest management keeps details, stay dates, room allotment and payments on one record for each person, starting at the enquiry and running through to move-out. A returning tenant is found by name.
One record from enquiry to history
The enquiry becomes the booking, the booking becomes the stay, and the stay becomes the history. Her name is not retyped at any step.
The cost of separate records
When a booking sheet and a rent sheet hold different phone numbers, a reminder can go to the wrong number or not at all. A payment marked in one copy may show as pending in another. One record removes the mismatch.
Enquiries are recorded, not pursued
The module is not a sales system. It has no pipeline and does not call anyone. Somebody on your team still rings the people who did not join. The enquiry is kept with its date and the quoted rent, so a later call starts from that record.
Frequently asked questions
Is a guest the same as a tenant here?
Yes. One person has one record, whether she stayed eleven months or eleven days.
Can we keep short-stay guests too?
Yes. The bed is allotted for the dates she is there and returns to the free list afterwards. PGs near hospitals or offices often use it this way.
Can we see everyone who stayed last year?
Yes, with their stay dates and what they paid. The list exports to Excel for your accountant.
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